Senior Technical Program Manager

Responsibilities:

• Oversee the entire development process, including planning, execution, and delivery of cloud services and event-driven applications.

• Work closely with Cloud and Systems product owners to understand, analyze product requirement dependencies, provide feedback, coordinate resources, and deliver a complete solution.

• Collaborate with cross-functional teams, including product management, design, and QA, to ensure seamless integration and delivery of Cloud product releases.

• Manage, facilitate, and coordinate release activities supporting the release (artifacts, readiness checklists, deployment/ implementation plans, playbooks, dependencies, risks, build out release calendars).

• Drive technical requirement discussions within engineering group in all phases of the SDLC. Create epics based on requirements review, produce design document discussions.

• Facilitate troubleshooting technical issues, provide guidance and mentorship to the development team, ensuring best practices in process, workflows and Jira hygiene.

• Collaborate with Product Management and Engineering leadership to translate platform opportunities into an actionable roadmap, manage dependencies, and deliver new platform capabilities into release scope.

Qualification and Skills Required:

• 10+ years of experience in software development and project/program management fundamentals (software development life cycle and quality processes, such as scoping, costs, schedules, deliverables, change and risk management, and mitigation).

• Degree in Computer Science, Electrical Engineering, or related field (master's is a Plus).

• Experience with driving microservices-based programs, API/Endpoint architecture and orchestration.

• Experience with both AWS and GCP, with a preference for GCP.

• Excellent leadership, communication, and interpersonal skills.

• Ability to manage multiple projects and priorities simultaneously.

• Strong, creative problem-solving skills and ability to abstract and share details to create meaningful articulation.

• Exceptional skills influencing, teaming, and getting things done in a highly complex and nebulous environment. Ability to conceive of and accept responsibility for projects and see them through to completion.

• Ability to work on resolving roadblocks quickly and following up with a plan that takes the long view.

• Excellent Business analytical capabilities

• Good understanding of development, test and BI tools like – JIRA, Confluence, PowerBI, Test management tools, GIT, Bamboo, etc.

Desired Skills:

• Practical experience program-managing Software-As-a-Service products and cloud-based services.

• Solid knowledge Software Configuration Management (SCM) and DevOps practices.

• Designing and building complex PowerBI reports and dashboards.

• Familiarity with SOC 2 compliance.

Location:

• India – (Flexible hybrid work model - work from Bangalore office for 20 days in a quarter)