Senior Technical Product Manager

Job Title

Senior Product Manager - Technical

Overview

The Senior Product Manager Technical role is an important member of our software development teams here at Mastercard. The PM-T works closely in partnership with Product Managers, Solution Architects, and development teams to identify & elaborate technical requirements that meet product business requirements. The PM-T will need to develop strong working knowledge of all relevant Mastercard applications and systems to be effective.

Key Responsibilities

Work with internal / external stakeholders to clarify, understand, gather and document detailed product requirements which should be implemented

Produce written documentation of the clients business, functional and non-functional requirements

Prepare system analysis of business requirements (use cases, activity diagrams, interface specifications)

Technical analysis of product or application to ensure that business and functional requirements can be met.

Actively participate in solution design discussions for small to medium complexity initiatives

Prioritize and identify cross domain / application / system enhancements

Identify key dependencies and knock-on impacts of new development work

Collaborate with development team on software designs

Act as a liaison and key communication bridge between the development and business teams

Act as a technical consultant for Product team during design, development & implementation of new products/services

Lead review sessions of functional & technical requirements & maintain relevant documentation including internal knowledge base

All About You

Experience in product, program, or service management with a technology focus.

Skilled in organizing and aligning customer activities with product development roadmaps.

Proficient in defining and structuring customer objectives, goals, strategies, and success metrics.

Experienced in facilitating both technical and non-technical virtual workshops, trainings, and problem-solving sessions to identify product requirements & convert them in system requirements.

Adept at translating customer use cases into actionable, testable backlog items and managing their prioritization.

Strong understanding of technologies, architectural design, and product features that support customer needs; able to contribute meaningfully to technical discussions and strategy.

Proven track record of delivering end-to-end software changes or customer onboarding experiences with a focus on learning outcomes and continuous improvement.

Knowledge of API development

High-energy, detail-oriented, and proactive, with the ability to manage competing demands independently.

Demonstrates strong initiative and self-motivation, with a readiness to embrace challenging opportunities.

Excellent verbal and written communication skills, with strong collaboration, relationship-building, and organizational abilities.

Technical knowledge and capability

Comfortable working at a detailed level with interface specifications & doing related data mappings to and from APIs

Collaboration & thoughtful risk-taking mindset