Senior Technical Lead - TradeThru1

Job Description:

"- Resource must have 8+ years of experience with the Trade Thru Application, IBM MQ. and IBM WebSphere
- Ability to oversee system health, configurations, and software releases for Trade Thru
- Abiliy to analyze high-impact incidents; lead root cause analysis and post-mortems.
- Ability to Maintain configuration baselines, documentation, and change control records.
- Ability to Coordinate with SS&C vendor for advanced troubleshooting and updates.
- Ability to Lead, mentor, and manage the team.
- Ability to Coordinate support shift rotations, incident response, and service delivery.
- Ability to Define and track KPIs/SLAs for system uptime, issue resolution, and support quality.
- Ability to Liaise with cross-functional teams: infrastructure, development, QA, and business stakeholders.
- Ability to Drive automation and monitoring improvements (e.g., self-healing, proactive alerting).
- Ability to Ensure compliance with internal security, risk, and audit requirements.
- Familiarity with databases - Oracle DB
- Expert in Solaris, including scripting and process management."

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