Senior Systems Operations Engineer

About this role:

Wells Fargo is seeking a Senior Systems Operations Engineer

In this role, you will:

• Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
• Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
• Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
• Work with vendors and other technical personnel for problem resolution
• Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
• Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Required Qualifications:

• 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Ability to communicate effectively, in both written and verbal formats, with senior executive-level leaders.
• 4+ years of Software Engineering Support experience
• 4+ years of scripting and automation experience.
• 2+ years of experience in one or a combination of the following Enterprise Pipeline Tools: uDeploy (Urbancode Deploy), TFS (Team Foundation Server) GIT, Sonar, Fortify, Blackduck.
• 1+ year of Ansible experience
• An industry-standard technology certification.
• Ability to interact with all levels of an organization.
• 4+ years of experience in Automation and Continuous Integration-Continuous Development (CI-CD) of Full Circle applications
• Experience with Site Reliability Engineering (SRE)
• Experience with Agile Scrum (Daily Standup, Sprint planning and Sprint Retrospective meetings) and Kanban
• Experience with Container technologies: Kubernetes, Docker, PKS
• Experience with one or more Technology Platforms (Cloud, o/s, etc): Pivotal Cloud Foundry (PCF), AWS, Azure, Linux, VMWare.
• Experience with Observability/Monitoring technologies: Splunk, AppDynamics, Grafana, Kafka, ELK, Prometheus, Cloudwatch, Dynatrace, DataDog

Job Expectations:

• Strong experience in application production support
• Banking domain knowledge, preferably in Credit Cards area
• Hands on with application monitoring stack (Logs, Metrics, Events, Traces, Alerts) and ability to visualize and setup end to end observability (Infra and Application Components)
• Good experience in using Industry standard monitoring tools (APPD, Splunk, Thousandeyes, Bifpanda, ELK, APM, Grafana, Prometheus etc.)
• Experience in deploying the components to clous platforms.
• Experience in using CI/CD tools like Jenkins, Harness, Gradle and Maven
• Experience in tools Ansible puppet.
• Proficient in one of the Programming languages (Java, .net, Database, Python, Mainframe)
• Experience in working in Agile Methodology
• Knowledge in multiple Infrastructure technologies.
• Familiar with SRE framework and onboarding application on to it.

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.