Senior Systems Analyst

Responsible for: 

·       Analyse process compliance data and tool data as per defined frequency and prepare process compliance dashboard

·       Conduct process compliance analysis meeting with management and teams

·       Carry out/ Implement process improvement initiatives 

·       Conduct and Manage process compliance audits for Incident, Problem, Change & Transformation Projects

·       Preparing and reporting monthly process compliance reports for ADMs, operations, and projects

·       Preparing process compliance monthly summary report for CTO

·       Manage support for external audits by regulatory and third party

·       Drive process assessments

·       Plan and conduct process and tool training and awareness programs

·       Yearly review of QMS process and templates

·       Analyse and manage process requirement implementation in the SERVICENOW tool and collabnet tool

·       Conducting deep dive audits as per technology management requirement

·       Preparing monthly finance reports for projects

·       Facilitation for Quarterly CSAT with respective team

Eligibility	Must Have	Good To Have
Educational Qualifications	·       MCA/BE / B Tech / MCA/BSC/B.COM ·       ITIL process knowledge  ·       Software development life cycle process knowledge	·       ITIL foundation  ·       CMMI certification  ·       Agile certifications like CSM  ·       Knowledge on SW configuration management tools like SVN, GIT
Experience	·       At least 3-6 years of experience in the IT Industry   ·       At least 3-4 years in Services Industries  ·       Experience in conducting SDLC process audits/project management audits  ·       Experience in ITIL & infrastructure process framework	·       Experience in participating in Organization Change Management Initiatives  ·       Experience in application life cycle management tool like SERVICENOW, Teamforge etc.  About Company The National Stock Exchange is India’s largest and most prominent financial market. It introduced a fully automated screen-based electronic trading system, bringing efficiency and transparency to capital markets. NSE operates a wide range of asset classes including equity, debt, and derivatives. Services you might be interested in One-Shot Campaign Reach out to ideal employees in one shot! The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral). Know more