Senior System Engineer

Senior System Engineer

56 Years | Mumbai | Full-Time

Reports to: Founders/ HR

Location: Mumbai

Company: Magnanimous Ventures

Employment Type: Full-time

Certification: CCNA (mandatory)

Industry Preference: Creative / Media / Agency / Fast-paced environments

About Us

Magnanimous is a creative powerhouse delivering innovative digital and experiential solutions that leave a lasting impact.

As a leading Luxury Digital & Event Agency in India, we craft bespoke brand experiences for discerning clients by blending creativity, technology, and storytelling.

At Magnanimous, we push boundaries, inspire engagement, and set new benchmarks in every project we undertake from luxury showcases and cultural summits to digital storytelling and immersive installations.

Website Link : https://magnanimous.com/

Role Overview:

• The Senior Systems Engineer will be the sole owner of the organizations IT ecosystem, responsible for ensuring zero disruption to daily work, strong data security, and stable, scalable systems across all teams.
• This role requires someone who is hands-on, calm under pressure, proactive, and deeply accountable, capable of troubleshooting any technical issue that arises during a workday in a creative agency setup.
• This is not a support-only role, this is going to be an ownership role/independent contributor role.

Job Role (KRAs):

1. End-to-End IT Infrastructure Ownership:

Own and manage the complete IT infrastructure including:

Servers (Windows Server environment)

Network architecture

Internet connectivity

Office Wi-Fi and LAN

Ensure high availability, stability, and performance of all systems.

Act as the single escalation point for any IT-related breakdowns.

2. Network, Server & Systems Management

Manage and maintain:

Windows Servers (Active Directory, file servers, access controls)

Network switches, routers, firewalls

VPN and remote access systems (if applicable)

Ensure secure user access, role-based permissions, and system integrity.

Monitor system health, uptime, and performance regularly.

3. Day-to-Day Technical Troubleshooting (Critical)

Provide real-time troubleshooting support for:

Laptops/desktops (Windows & Mac, if applicable)

Software issues

Network connectivity

Email and collaboration tools

Printers, peripherals, conferencing tools

Ensure minimal downtime for creative, client-facing, and leadership teams.

Prioritise issues based on business impact and urgency.

4. IT Security, Data Protection & Risk Management

Implement and maintain:

Antivirus and malware protection

Endpoint security controls

Data backup and recovery systems

Ensure protection against:

Viruses

Malware

Phishing attacks

Data breaches

Conduct periodic IT security checks and audits.

Ensure compliance with internal IT security policies and data protection standards.

5. IT Policies, Compliance & Audit Readiness

Draft, implement, and maintain:

IT usage policy

Data security policy

Device usage and access policy

Support internal and external IT audits.

Maintain proper documentation for:

Systems

Access controls

Security measures

Work closely with HR and compliance partners when required.

6. IT Inventory & Asset Management

Maintain complete ownership of:

IT inventory (laptops, desktops, accessories, servers, networking devices)

Software licenses and renewals

Track:

Asset allocation

Repairs

Replacements

Decommissioning

Ensure accurate IT asset records at all times.

7. Biometric Time& Attendance Systems Integrations

Own and manage:

Biometric attendance systems

Integration with HR systems (Zoho or equivalent)

Ensure:

1. Accurate data sync

2. Minimal errors

3. Quick resolution of attendance/system issues

4. Coordinate with HR for system updates and fixes.

8. Software & Hardware Management

Install, configure, and maintain:

Operating systems

Licensed software

Agency-specific tools and applications

Ensure timely updates, patches, and upgrades.

Coordinate with vendors for:

1. AMC

2. Repairs

3. Hardware procurement

4. Recommend upgrades aligned with business growth.

9. Proactive Maintenance & Prevention

Conduct regular:

System health checks

Network performance reviews

Backup testing

Anticipate potential failures and resolve them before impact.

Reduce recurring issues through root-cause analysis.

10. Cross-Functional Coordination & Ownership Mindset

Work closely with:

HR (on systems, access, onboarding/offboarding)

Accounts (on audits, asset records)

Founders and leadership (on critical risks and upgrades)

Communicate clearly, calmly, and responsibly.

Take complete ownership, not just ticket-based execution.

Key Skills & Competencies

Technical Skills

CCNA-certified networking expertise

Strong Windows Server knowledge

Network troubleshooting & firewall management

IT security fundamentals

Hardware & software lifecycle management

Behavioural Skills:

Ownership mindset

Calm under pressure

Problem-solving orientation

Clear communication (non-technical explanations when needed)

High accountability and integrity

What Success Looks Like in This Role:

Zero or minimal disruption to daily operations

Teams feel confident that IT issues will be resolved quickly

Secure, stable, and scalable IT environment

Clean audit readiness at all times

Strong trust from leadership and team

Sounds like you?

Send your profile to

hr@magnanimous.com