Senior Support Engineer

Excellent job opportunity For Support Engineer/Senior Support Engineer L2

Experience - 3+ year

Salary Max 10 LPA to 14 LPA

Job Location : Noida

Position: IoT L2 Support AWS

Notice Period: Immediate to 15 days

If you are Interested Kindly Share your updated resume in Mail ID: sheetal.seekhrsolution@gmail.com/ Contact 8799754228

Qualifications and Experience:

Mandatory

o Bachelors degree in electrical engineering, Software Engineering, Computer Science, Computer Engineering, or related Engineering discipline.

o 3+ years of experience in L2 of managed services / application(mobile or web) support

o 1+ years of experience in the Smart/Connected Products & IoT workflow.

o Hands on experience in

Mobile OR Web App issues troubleshooting

AWS platform or certified in AWS (Solution Architect/SysOps)

Server-less/headless architecture

Lambda, API Gateways, Kinesis, ElasticSearch, ElasticCache, Dynamo DB, Athena, AWS IoT

Linux NoSQL Database (Dynamo DB preferred)

Trouble ticketing tools(Jira Software & Jira Service Desk preferred) o Good hands-on experience in scripting languages:

Python / Python Boto OR

Golang/Node-js. o Ability to differentiate between application & platform issues and proven track record of taking them to closure

Preferred

Hands on experience on New Relic and AWS Cloudwatch tools

o Prior experience in operation support forIoT projects(50,000+ live devices) will be an added advantage

o ITIL certification

o Experience in AWS Cloud IoT Core platform

o L3 Support experience in addition to L2

Skills and Abilities Required:

Willingness to work in a 24X7 shifts environment

Flexible to take short term travels on a short notice to facilitate the field trails&soft launch of products

Excellenttroubleshooting& analyticalskills

Highly customer-focused and always eager to find a way to enhance customer experience

Able to pinpoint business needs and deliver innovative solutions

Can-do positive attitude, alwayslooking to accelerate development.

Self-driven & committed to high standards of performance and demonstrate personal ownership for getting the job done.

Innovative and entrepreneurial attitude; stays up to speed on all the latest technologies and industry trends; healthy curiosity to evaluate, understand and utilize new technologies.

Excellent verbal & written communication skills