Senior Software Engineering

Some of the key responsibilities will include:

• Design, develop, test, and deploy business rules and technical components like client scripts, UI policies, scheduled jobs, import sets, ACLs, and notifications within ServiceNow, including custom app and integration development.
• Configure and maintain Service Catalog, Service Portal, update sets, and ensure platform reliability through documentation and structured recovery processes.
• Collaborate across teams to understand functional needs, troubleshoot issues, perform root cause analysis, and implement long-term solutions for platform enhancement.

To be eligible for this role you will require:

• 5-7 years of work experience.
• Demonstrated expertise in ServiceNow Enterprise suite with working knowledge of integration technologies, core process areas (Incident, Problem, Change, Service Catalog, Request, CMDB), and adherence to platform best practices.
• Capability to translate business requirements into technical solutions, with hands-on experience in Service Portal development and foundational skills in HTML, CSS, and JavaScript.
• Proficient in generating reports, metrics, and SLAs using the native reporting engine, combined with strong written and verbal communication to support stakeholder engagement and documentation.

Please contact Varsha KV or email your cv directly in word format with job reference number 15184 to

Please note that due to the high number of applications only shortlisted candidates will be contacted. If you do not hear from us in the next 5 business days, we regret to inform you that your application for this position was unsuccessful.