We are the Windows Servicing and Delivery (WSD) organization, our core mission is to keep customers protected and productive by delivering seamless and timely Windows updates to our customers in existing and future versions of Windows. This work demands solving complex challenges in the Windows operating systems and building mission-critical services and infrastructure. In addition to updates, we empower commercial and enterprise customers with products and solutions to deploy and secure their devices effectively.

We are looking for a highly motivated Software Engineering Leader to join our mission. In this role, you will lead design and develop of highly scalable, reliable software solutions in Windows. You will also be responsible for keeping our customer base secure, improving the reliability of the platform, addressing customer reported issues, building data insights, and developing features to light up new scenarios and devices in the Windows ecosystem.

As a member of the team, you will act as a Designated Responsible Individual (DRI) in an on-call rotation to monitor system/product feature/service for degradation, downtime, or interruptions and gains approval to restore system/product/service for simple problems.

We value passion, creativity, agility, accountability and desire to learn new complex technical areas. Our customers are at the heart of everything we do, and delivering exceptional Windows experiences is our top priority. Their excitement fuels our passion for building high-quality solutions. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

If you're excited about building world-class teams, thrive on solving tough problems, and are driven by customer impact, we’d love to hear from you.

• Modeling, coaching, and caring for employees and peers, helping everyone bring their best self to work and continue to grow in their careers, as you grow in yours.
• Promote cross group collaboration, working across boundaries and building partnerships with stakeholder teams to achieve consensus and best customer outcome.
• Delivery of technical solutions with an appropriate balance of risk taking and prioritization – taking projects from ideation to results, with high quality.
• Design, develop, and operationalize the deployment of complex, enterprise-grade solutions.
• Reproducing, debugging and fixing customer-reported problems.
• Crafting high-quality, bug-free fixes with minimum application compatibility risk.
• Add new features to Windows.
• Lead by example, engage in discussions on the architecture of products or solutions, and apply engineering principles to establish robust and maintainable architecture and designs.
• Driving engineering improvements and rigor within the team as well as with stakeholders.
• Mentoring junior engineers in the team.