Senior Software Engineer

Are you an engineer who sees the big picture? Do you have the necessary insight to craft a vision and guide an engineering team in the right direction? Do you love finding simple, elegant solutions for complex technical problems? Do you want to learn new tech every day? If so, the Senior Software Engineer role in Microsoft Business Industry Copilot (BIC) may be a good fit for you!

Developers are our customers, and we focus on understanding their requirements to enhance engineering productivity, security, and compliance. We consolidate multiple developer needs into strategic projects aligned with broader organizational objectives. By working closely with engineers, our team assists BIC engineers in addressing technical challenges and developing skills through direct collaboration. We facilitate cross-functional initiatives that support engineers in becoming more agile and deploying reliable code to production efficiently. This method has proven effective, and the team gains ongoing experience from these interactions.

In this role, you will work with Microsoft developer teams to plan and execute projects. Your main task is to identify customer needs and ensure effective solutions. As Software Developer, you will be responsible for helping to define the project vision and prioritize user stories in the backlog.

 Successful Software Developers have good social skills, are passionate about working with cloud and AI technologies, have strong engineering backgrounds, know how to create and deliver high-impact reusable software artifacts, and are excited to get results with and through diverse teams of world-class software engineers. Our Engineers are self-starters who continually sharpen and deepen their hands-on technical skills, and they embrace ambiguity as an opportunity to lead and set direction for their team and themselves.

This role will require you to work with engineering teams across infrastructure, security and product services. You will be responsible for:

• Define business requirements with input from key stakeholders

• Driving engineering initiatives across engineering teams, status reporting and surfacing risks

• Collaborating with different teams to surface health and hygiene of engineering systems through monthly services reviews

• Engineering Systems Ops Support: This includes incident management, build pipeline monitoring and maintenance for engineering systems. Responsible for investigating and troubleshooting infrastructure-related build failures, engaging with partner teams for other failures, and assisting internal teams to integrate with pipeline components.

• Support Geo Expansion: This involves supporting geo expansion work as part of the services owned by team.

• Bringing clarity to the execution roadmap, risks and status of various engineering initiatives through engineering newsletters and other forums

• Automating program management through Azure DevOps, GitHub and Power BI

• Being plugged into various security and services infrastructure initiatives

• Partnering with solution engineers to validate that designs meet or exceed business needs

• Build project timelines, estimates of level of effort, manage milestones, and course correct projects to maintain schedules

• Identify and mitigate project execution risks

• Define acceptance criteria and partner with engineering to ensure that services align with requirements

• Partner with business teams to ensure that appropriate change management plans exist for the release of larger features

• Orchestrate planning, communications, testing, and stakeholder management across multiple teams

• Verify that solutions implemented capture the benefits identified during planning

• Provide ICM support and serve as an escalation point during outages or investigations

• Drive constant improvement in the administration and documentation of tools

• Help inform priorities of features based on knowledge of business and key stakeholders

• Assist in the implementation of new technology as it becomes available

• Identify opportunities for improvement in existing process and drive ideas to completion

• Manage the permission structure for internal tools

• Manage deployment of technology upgrades to existing systems