Senior Software Engineer I

Job description:

Moogsoft JD:Who We Are Looking for And Requirements - Previous experience providing technical support and Consulting for Moogsoft or similar tool. Customer service skills - You are personable and communicative via voice and text with technical and non-technical people. You enjoy solving customer issues.Summary - You can analyse complex customer issues by providing guidance and step-by-step documentation to resolve them. You will escalate issues if needed.-Attend meetings with customers to review status of open or escalated issues, and you will provide status as needed.-You have solid experience with RHEL/CentOS and are not afraid of the command line or basic system administration.-Familiar with MySQL and can construct basic SQL queries.-Knowledge of some of the following: Nginx, Apache Tomcat, ElasticSearch, RabbitMQ, REST, JSON, TCP/IP Networking, JavaJVM.-Self-starter who is motivated by success and can manage time effectively.-Will be required to work outside normal business hours and on weekends as required.Requirements - 5+ year experience in tools/infrastructure-Solid scripting skills (e.g. JavaScript(must), Shell script, Perl script)-Previous work on event management tools like Truesight or Netcool is preferable-Rabbitmq, Apache tomcat, Mysql and elastic search knowledge is preferable-Strong working knowledge of elementary tools and ITSM tools along with CMDB-Good understanding of alarm point notification tools as xMatters and pager duty and dashboards like grafana-Continuous Integration/Delivery/Deployment -Sound knowledge and experience in creating HLDs and LLDs-Experience with security best practices in server configuration, tool development, and access controls-Development/Testing background would be an added advantage