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Senior Software Engineer - Frontend

Freshworks

5 - 10 years

Chennai

Posted: 18/07/2025

Job Description

Company Description

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.

There’s another option. Freshworks With a fresh vision for how the world works.

At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.

Fresh vision. Real impact. Come build it with us.

Job Description

Overview of the Role:


We are looking for a seasoned front-end developer to join our product team. This role requires you to be a tech-savvy contributor in translating the customer needs and user expectation into interactive web apps. You’ll
be an exceptional problem solver and take responsible actions in ensuring the application is optimized both in technology and in delivering the best user experience.

Responsibilities


Work closely with design, product management, and development teams to create elegant, usable, responsive and interactive interfaces across multiple devices.

Turning UI/UX designs into prototypes, creating awesome interactions from designs, writing reusable content modules and maintainability of the code.

Implement UI development principles to ensure that the product client- side serves at scale.

Review and optimize app usage by monitoring key metrics and rectifying the issues proactively.

An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.

 

Qualifications

Requirements

3 to 6 years of relevant work experience as a web developer, UI developer, JavaScript expert or frontend engineer
Sound knowledge in HTML and CSS Familiar with UI layouts, SASS, bootstrap, and the CSS GRID system Proficient with JavaScript frameworks such as jQuery, Angular
Experience debugging using popular JavaScript-based tools like Chrome Developer Console
Passionate to create good design and usability
A team player with good communication skills
Knowledge of Ember & Ruby will be a plus Exposure to Data Structures and Algorithms.

Qualifications

HTML, CSS, OO JavaScript, Any JS Framework, Data Structures and
Algorithms

Additional Information

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Privacy Policy

About Company

Freshworks is a Chennai-based global SaaS (Software-as-a-Service) company that provides easy-to-use customer engagement solutions for businesses of all sizes. Founded in 2010 by Girish Mathrubootham and Shan Krishnasamy, the company started with its flagship product Freshdesk, a cloud-based customer support software. Over time, it expanded into a suite of enterprise tools including Freshsales (CRM), Freshservice (IT service management), Freshchat (customer messaging), and Freshmarketer (marketing automation). Known for its affordability, intuitive UI, and rapid deployment, Freshworks serves over 60,000 customers worldwide, including brands like Bridgestone, Klarna, and American Express. The company went public on the NASDAQ in 2021, making it one of India’s prominent SaaS success stories. Freshworks is often praised for its customer-centric innovation, strong product ecosystem, and commitment to democratizing enterprise-grade software for mid-sized businesses.

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