Senior Software Developer, ServiceNow

Senior Software Developer – ServiceNow

Desired Experience Range: 7-10 years

Location of Requirement: Bangalore

TCS has always been in the spotlight for being adept in “the next big technologies”. What we can offer you is a space to explore varied technologies and quench your techie soul.

Must-Have

• Minimum 7 years of experience in software engineering or development, with at least 5 years on the ServiceNow platform.
• Minimum 3 years of hands-on experience with ServiceNow Portal technologies, including Employee Center Pro.
• Strong proficiency in JavaScript, Java, REST, XML, HTML, and CSS.
• Deep understanding of ITIL v3 or later and ITSM best practices.
• Demonstrated experience leading small teams and delivering business outcomes.
• Strong communication, writing, and executive presentation skills.
• Experience with agile methodologies (e.g., PMI-ACP, SAFe, ICP-ACC).

Key Responsibilities

• Lead the design and implementation of ServiceNow Portal experiences for end users, balancing performance, accessibility, and platform best practices.
• Develop, test, and deploy innovative software solutions using ServiceNow technologies, including Employee Center Pro.
• Collaborate with product teams, architects, and engineering leads to ensure cross-platform alignment and technical excellence.
• Provide Tier 3 engineering support, ensuring platform health, stability, and supportability.
• Act as a peer group leader, ensuring team delivery aligns with platform standards and processes.
• Serve as an escalation point for complex technical issues and inquiries.
• Drive UI/UX decisions that meet business requirements and accessibility standards.