Senior Software Architect

Company Description

Zykrr is turning CX on its head with its transformative solutions. Unlike traditional CX tools, Zykrr leverages real-time feedback to turn customer sentiments into revenue by predicting needs and automating responses that foster loyalty and growth. Powered by AI insights and comprehensive integrations, Zykrr equips leading brands to transform satisfaction tracking into a revenue-generating strategy.

We are looking for talent that is ambitious and would like to unlock their growth. You should have demonstrated past success and is a believer and adopter of the new tech.

Role Description

This is a full-time role for a Senior Software Architect at Zykrr. The position is based in Gurugram with opportunities for remote work. Responsibilities include designing and implementing scalable software architectures, leading the development and design of complex software systems, and collaborating with cross-functional teams to ensure high-quality deliverables. The candidate will also guide programming and apply design patterns to create efficient and innovative solutions.

Qualifications

• Strong expertise in Software Architecture, including designing scalable and robust systems.
• Proficient in Software Development and Software Design practices.
• In-depth knowledge of Programming and familiarity with Design Patterns.
• Proven leadership and team collaboration skills to guide development teams effectively.
• Experience with enterprise-level integrations and AI-powered solutions is a plus.

Required Skills

Strong backend fundamentals (Node.js / Python).

Experience building API-driven systems.

Experience implementing business rules or routing logic.

Solid database modelling skills.

Understanding of concurrency and system reliability.

Comfort working in modular backend codebases.

Nice to Have

Exposure to workflow engines or task schedulers.

Familiarity with message-driven systems.

Interest in integrating AI scoring APIs into backend flows.

Experience in SaaS products.

Exposure to distributed systems concepts.

Familiarity with Redis or caching strategies.

Experience in building AI- products

Curiosity about event-driven architecture.

Bachelors or Masters degree in Computer Science, Software Engineering, or a related field.