Senior Service Strategy Activation Lead

Google

7 - 9 years

Gurugram

Posted: 23/08/2025

Job Description

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Gurugram, Haryana, India; Hyderabad, Telangana, India.

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
7 years of experience in program or project management, or managing cross-functional or cross-team projects.

Preferred qualifications:

Certification in Program Management.
Experience in managing cross-functional or cross-team projects.
Experience in stakeholder management.
Ability to identify, collect, and analyze data to help selection making.
Excellent communication skills for executive audiences to present information through presentations.

About the job

People Experience (PX) is the team at Google that delivers hire-to-retire experiences for Google employees. We deliver end-to-end global Human Resource (HR) processes. PX teams span Recruiting, Analytics and Planning, HR Operations, Vendor Management, Service Model Excellence, and Google employees and Market-level HR support.

In this role, you will be focused on transforming Google's People Operations service delivery. You will drive initiatives like Artificial Intelligence (AI)-powered transformations, Service Delivery Transformation through intelligent operations and measurement frameworks.

Responsibilities

Manage the service model design strategy by data-motivated analysis and problem structuring. Advocate the Google employees and People Operations (POps) teams, build measurement frameworks to uncover unmet needs across the service journey.
Develop business cases with return on investments, impact assessments, and resource requirements to secure executive buy-in for service projects.
Collaborate with product and technical teams to prioritize initiatives on technology roadmaps, ensuring development and implementation of service capabilities.
Lead cross-functional project teams to drive projects.

About Company

Google is a multinational technology company founded in 1998 by Larry Page and Sergey Brin. It is best known for its search engine but also develops products and services in areas like online advertising (Google Ads), cloud computing (Google Cloud), operating systems (Android, Chrome OS), web browsers (Chrome), and consumer electronics (Pixel devices, Nest). Google is a subsidiary of Alphabet Inc., its parent company formed in 2015. It plays a major role in shaping the internet, AI, and digital innovation globally.