Senior Server Operations Engineer

Management Level

EQ is a leading international provider of shareholder, pension, remediation and credit technology. With over 5,000 employees across UK, US, India and Poland, it supports 37 Million people in 120 countries. EQ’s purpose is to care for every customer and simplify every transaction, delivered with less of an impact on the environment.

EQ's vision is to be the leading global share registrar, offering complementary services to its client base.

EQ is a company that has been built with strong values at the very core of our offering. Dealing with some of the most successful companies and government agencies, excellence, integrity, professionalism, partnership, commercial and innovation are therefore at the heart of everything we do.

Role Summary

EQ is looking for a Senior Server Operations Engineer to help us deploy and manage our Global infrastructure hosted in multiple data centre and cloud.

We are searching for an enthusiastic engineer ready to join our team to help us evaluate, implement, deploy and support technologies that enable our users to collaborate with UK & US customers. The motivated candidate should have a firm understanding of IT system Infrastructure with good knowledge and understanding of server infrastructure (Windows & Linux), fileservers, security fundamentals, network devices such as load balancers and Firewalls.

Responsibilities and Skills Required

• Troubleshoot Microsoft Server Operating Systems – Windows 2008 R2, 2012 and 2016, 2019 Active Directory, Group Policy, DHCP, DNS, ADFS, Hyper-V, SCVMM, VMWare, System Centre End Point Protection, Windows Clustering.
• Experience in Managing PKI infrastructure.
• Experience in managing Linux servers
• Azure System Administration
• AWS System Administration
• Puppet, Terraform, Ansible, PowerShell knowledge is must
• Proactively maintain delivery of the 2nd line production support for the respective divisions and the applications provided as per the SLAs.
• Adhere to compliance towards quality processes by Server Operations teams and third-party support providers.
• Implement optimised solutions that result in server infrastructure being reliable, scalable, secure, efficient, well-controlled, recoverable, and documented. Adhering to best practices, audit, and compliance requirements.
• Provide technical capability to resolve incident, service request, problem, change and project queues to ensure completion within SLA or expected timescales, ensuring quality of data recorded.
• Delivery of regular performance / capacity upgrades / maintenance / security vulnerabilities and issue resolutions to stay competitive in the market and maximize customer delight.
• Manage the installation of new / rebuild existing servers and configure hardware (Cloud, virtual and physical), services, settings, etc
• Deploy, execute, measure, and monitor services and tools, for Incident Management, Problem Management, Change Management, Asset Management, etc.
• Be available to provide 24x7 support as part of an On-Call rota to resolve server related (including storage and backup as appropriate) technical incidents and problems; resolve incidents and problems while ensuring minimal to no downtime.

EQ India Benefits: 

• Being a permanent member of the team at EQ as you will be working on US/UK business hours you will be rewarded by our company benefits, these are just a few of what is on offer:
• Comprehensive Medical & Life Assurance cover
• Maternity leave of 6 months full pay, 10days paid paternity leave
• Long Term Incentive Plan (LTIP) for all colleagues
• Accidental & Life cover 2 times of concerned CTC

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.