Senior Salesforce Developer – CPQ, Sales Cloud, Service Cloud

Experience Required: 5+ years in Salesforce development with focus on CPQ, Sales Cloud, and Service Cloud

Job Summary:

We are seeking a Senior Salesforce Developer with deep hands-on experience in Salesforce CPQ, Sales Cloud, and Service Cloud. The ideal candidate will be responsible for designing, developing, and deploying scalable Salesforce solutions that support complex business processes across quoting, sales operations, and customer service domains.

Key Responsibilities:

• Develop and customize Salesforce applications using Apex, Lightning Components (LWC), Visualforce, and Flows.

• Lead end-to-end implementation and enhancements of Salesforce CPQ including product configuration, pricing rules, quote templates, and approval workflows.

• Design scalable solutions in Sales Cloud (Lead-to-Opportunity, Forecasting, Campaigns) and Service Cloud (Case Management, Entitlements, Knowledge Base).

• Collaborate with Business Analysts, Architects, and QA teams to deliver high-quality solutions.

• Integrate Salesforce with external systems using REST/SOAP APIs, middleware tools, or custom solutions.

• Participate in code reviews, design reviews, and performance optimization exercises.

• Provide mentorship and technical guidance to junior developers.

• Create and maintain technical documentation and adhere to development best practices.

• Support deployment activities and troubleshoot issues in lower and production environments.

Required Skills:

• Strong expertise in Salesforce CPQ (Steelbrick) – Configuration, Rules, Discount Schedules, Approvals, Quote Templates.

• Advanced knowledge of Sales Cloud features like Opportunity Management, Territory Management, and Campaigns.

• Strong working experience with Service Cloud features such as Case Lifecycle, Omni-Channel, Knowledge Management, and SLAs.

• Proficiency in Apex, SOQL, Lightning Web Components (LWC), Visualforce.

• Experience with Salesforce Flows, Process Builder, and Declarative Automation Tools.

• Experience with version control (e.g., Git), deployment tools (e.g., Copado, Flosum, Change Sets).

• Strong understanding of Salesforce security model, sharing rules, and data visibility.

Preferred Qualifications:

• Salesforce Platform Developer I & II certification.

• Salesforce CPQ Specialist certification is highly desirable.

• Experience with Agile methodologies and tools (e.g., Jira, Confluence).

• Familiarity with DevOps practices and CI/CD pipelines in Salesforce environment.

• Experience with integration tools like MuleSoft, Dell Boomi, or similar.