Senior Salesforce Consultant

Salesforce Functional Consultant  

1. Educational Requirements 

- Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field. 
- A Master’s degree or MBA is a plus. 

2. Must-Have Skills 

- Strong understanding of Salesforce core modules (Sales Cloud, Service Cloud, Data Cloud). 
- Experience with Salesforce configuration: objects, fields, workflows, validation rules, and automation tools (Flow, Process Builder). 
- Ability to translate business requirements into functional specifications. 
- Excellent communication and stakeholder management skills. 
- Experience in conducting user training and workshops. 
- Familiarity with data migration and testing processes. 
- Knowledge of Agile/Scrum methodologies. 

3. Good-to-Have Skills 

- Exposure to third-party Salesforce apps and AppExchange solutions. 
- Understanding of integration tools (e.g. MuleSoft & Dell Boomi). 
- Experience with Agentforce, Data Cloud, or Experience Cloud. 
- Basic knowledge of Apex and Visualforce (for collaboration with developers). 
- Industry-specific experience (e.g. Financial Services, Healthcare.) 
- Experience with change management and adoption strategies. 

4. Certifications 

Required/Highly Preferred: 
- Salesforce Certified Administrator 
- Salesforce Certified Platform App Builder 
 
Nice to Have: 
- Salesforce Certified Advanced Administrator 
- Salesforce Certified Sales Cloud Consultant 
- Salesforce Certified Service Cloud Consultant 
- Salesforce Certified Business Analyst