Senior Sales

Core Responsibilities

• Engage inbound and outbound enterprise leads to assess interest, fit, and readiness for the clients products and solutions.
• Conduct structured qualification and discovery conversations to understand business challenges, priorities, and potential AI use cases.
• Maintain accurate and detailed records of customer interactions, activity, and pipeline status within our systems
• Participate in client and team calls to gain exposure to enterprise sales processes and account management practices.
• Track and report key activity metrics to measure performance and contribute insights for continuous improvement.
• Demonstrate curiosity, professionalism, and growth mindset in every interaction.

Qualification

Basic Qualifications

• Minimum of 1 year of full-cycle B2B sales experience.

Preferred Qualifications

• Experience with solution sales, including outbound and inbound engagement.
• Knowledge of software, AI, or cloud-based technologies.
• Bachelors degree or equivalent experience.
• Proven communication and relationship-building skills.
• High motivation to learn, take feedback, and progress within enterprise sales.

Role Activities:

• Work with Microsoft key account team members ATU,CSAM, CSA, and Partner to understand current account status
• Lead solution discovery to validate and/or generate intent with BDMs and TDMs.
• Identify business objectives, sponsors, and establish regular ROB cadence with account teams & customer
• Deliver demos/art of possible presentations
• Understand competitive landscape and articulate Microsoft differentiators
• Identify deployment/adoption needs & resources, create adoption plan, and investment (Partner, Unified, ECIF, etc.)
• Create milestone in MSX by workload and update as needed
• Orchestrate across Microsoft and Partner resources to mitigate technical blockers and allow deployment/adoption plan is executed
• Identify upsell opportunities and re-engage account team
• Provide weekly insights and measured feedback regarding Voice of the customer to allow this motion can be expanded and have the desired impact

Role Outcomes:

• Support the Increase monthly active usage (MAU) across Chat and 1P agents.
• Generate pipeline and target a percentage of committed pipeline is completed w/in quarter, in accordance with the KPIs.
• Identify opportunities for Unified Agreement expansion to support MW workloads