Senior Sales Account Executive

Job Description

The Senior Account Manager New Business is responsible for driving net-new client acquisition for ServiceNow solutions. This role focuses on identifying new enterprise opportunities, opening strategic accounts, and converting prospects into long-term customers. The objective is to build a strong new-logo pipeline, close high-value deals, and establish Aelum as a trusted ServiceNow partner.

Key Responsibilities

New Client Acquisition & Business Development

• Identify, prospect, and acquire new enterprise clients for ServiceNow solutions
• Own the full sales cycle from lead generation to deal closure
• Build and manage a robust new-business pipeline aligned to revenue targets
• Engage senior stakeholders to understand business challenges and position ServiceNow-led solutions

Sales Strategy & Deal Execution

• Develop and execute account acquisition strategies for target industries and geographies
• Lead discovery, solution positioning, proposal development, and commercial negotiations
• Drive complex, multi-stakeholder sales cycles with a consultative selling approach

Product & Market Expertise

• Maintain strong knowledge of the ServiceNow platform, modules, and use cases
• Stay current on industry trends, competitor offerings, and ServiceNow releases
• Articulate value propositions clearly to business and technical decision-makers

Collaboration & Partner Engagement

• Work closely with pre-sales, solution architects, and delivery teams to design winning solutions
• Collaborate with OEMs and partners where applicable in partner-led sales motions
• Ensure smooth transition from sales to delivery post-deal closure

Forecasting & Reporting

• Own sales forecasting, pipeline hygiene, and CRM updates
• Track performance against targets and provide regular updates to leadership

Qualifications

• Bachelors degree in Business, Marketing, IT, or a related field
• 7 years of experience in enterprise sales or business development (IT services / SaaS)
• Proven track record in new-logo acquisition and first-time revenue generation
• Experience selling ServiceNow or similar enterprise platforms
• Strong negotiation, communication, and stakeholder management skills
• Ability to thrive in high-growth, target-driven environments

Preferred Experience

• Selling to enterprise or mid-market customers
• Partner-led and/or direct sales exposure
• Experience in IT service management or enterprise software ecosystem

What Success Looks Like

• Consistent new customer wins
• Strong pipeline creation and conversion
• High ownership and accountability for revenue outcomes