senior relationship officer - Home Loan
Muthoot
2 - 5 years
Indore
Posted: 27/06/2025
Job Description
RELATIONSHIP OFFICER-HOME LOAN
Role Profile
Role Title: Relationship Officer -Home Loan
Designation: Executive
Function: SULB/ Home Loan
Administrative Reporting: Branch Business Manager-Home Loan
Functional Reporting: Branch Business Manager-Home Loan
Job Purpose:
- The primary responsibility of the Relationship Officer is to source business from the open market and connectors to achieve business targets as per the organizational goal.
ROLE SUMMARY
Relationship officer is to source business from the open market and connectors to achieve business targets as per the organizational goal. Relationship Officer will be responsible for maintaining quality portfolios across all the processing centers. RO needs to follow all necessary regulatory requirements and compliance.
ORGANIZATIONAL CHART
KEY RESPONSIBILITIES
Business Development | Drive business growth by identifying new business opportunities, developing relationships with key stakeholders. |
He needs to source and empanel new connectors on every month | |
To find new micro markets and empanel good quality referral partners to scale up Micro LAP business. | |
Work in the Area assigned by the Branch Business Manager and generate leads | |
Cold Calling to the potential customer base to generate business | |
Daily Sales Calls as per the Plan submitted to BBM | |
To find, nurture and develop excellent relationships with the Referral Partners and Connectors |
KEY CHALLENGES
- Technology
KEY DECISIONS TAKEN
NIL
KEY INTERACTIONS
Internal Stakeholders | External Stakeholders |
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KEY ROLE DIMENSIONS
Geographical Coverage- No of Direct Reportees- Total Team Size - Portfolio - | 50 to 100 KM Nill Nill
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KEY SKILLS & BEHAVIOURAL ATTRIBUTES
- Good communication, including local language and interpersonal skills.
- Good understanding of the local geographical market.
- Knowledge of business mortgage loans, products, processes, and regulations
- Knowledge upgrading on latest regulatory norms.
- Good in collaboration with internal & external partners.
EDUCATION / EXPERIENCE
Minimum Qualification: Any Graduate
Nature of Experience: 1+ Years experience in similar industry.
About Company
Muthoot Finance Ltd. is India’s largest Non-Banking Financial Company (NBFC) specializing in gold loans. Headquartered in Kochi, Kerala, the company offers a wide range of financial services including personal loans, insurance, money transfer, forex, and microfinance. Its core business is providing instant loans against gold jewellery, primarily serving the unbanked and underserved population across urban and rural India. With over 6,000 branches and a strong presence in international markets like the UAE, USA, and UK, Muthoot Finance is known for its deep-rooted trust, operational scale, and strong commitment to financial inclusion. The company is publicly listed and regulated by the Reserve Bank of India.
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