Senior/Program Manager - Strategic & Institutional Communication

1.JOB OVERVIEW, JOB BACKGROUND AND PURPOSE

Piramal Foundation is seeking a communications professional to lead and execute Strategic & Institutional Communications for the organisation. This role will anchor the Foundations narrative and drive cohesive, high-impact communication across platforms.

Working closely with theof Communications, the role will translate leadership vision into a clear communication architecture and ensure end-to-end execution across programs and teamsstrengthening the Foundations institutional voice, credibility with partners and donors, and external influence.

The role will span driving high-quality content and creative storytelling across formats, strengthening digital presence, driving public relations, thought leadership, external engagement and events, and responding dynamically to communication needs across programs and teams.

KEY RESPONSBILITIES & DUTIES

2.1. Lead Communication Strategy & Institutional Positioning - 20%

a. Translate Communication Directors vision into annual and quarterly communication strategy

b. Anchor narrative architecture (positioning, message, communication outputs) and execution (across platforms, channels, content, resources and monitoring)

c. Lead cross-functional planning with various stakeholders to align messaging and execution

2.2. Ensure Quality & Strategic Influence - 20%

a. Own quality assurance for high-leverage outputs (board decks, donor briefs, leadership notes, strategic presentations)

b. Strengthen executive communications and thought leadership; ensuring clarity, coherence, and institutional credibility

c. Track and improve reputation and influence metrics through dashboards, insight loops, and periodic reviews

2.3. Manage Communications & Talent - 40%

a. Build Communication products and team capability in storytelling, analytics, and structured execution

b. Coach performance, provide feedback, and coach toward higher quality standards

c. Foster cross-functional collaboration and shared meaning-making

2.4. Build Communication Systems & Governance - 10%

a. Institutionalise communication processes, approval workflows, and brand governance

b. Strengthen dashboards and reporting mechanisms for leadership visibility

c. Align organisational resources to deliver communication priorities at scale

2.5. Leadership Narrative & Institutional Voice -10%

a. Shape and steward theleadership narrative of the Foundationacross internal and external platforms

b. Ensure that institutional messaging reflects the Foundations long-term philosophy and credibility in the development ecosystem

3.SKILLS AND

SKILLS/ABILITIES

Strong strategic communication and narrative building capability

Ability to manage multi-platform communication portfolios

Experience in crafting high-quality communication assets, creative & publications, website, digital, & social initiatives, driving thought leadership

ATTRIBUTES

Passionate about shaping institutional impact and voice

Reflective, humble, excellence-driven

Able to operate in ambiguous, high-stakes environments; entrepreneurial and systems-oriented

EXPERIENCE

Manager (58 years) / Sr Manager (710 years) in communications, corporate communications, consulting, public policy, social or development sector

Experience leading communication strategy and managing teams preferred