Senior Product Portfolio Operations Associate - UAT Lead

Join us for an exciting opportunity to lead user acceptance testing for Chase Travel, enhancing customer experiences and driving innovation.

As a Senior Product Portfolio Operations Associate within the Chase Travel team, you will partner with Product, Engineering, and other stakeholders to deliver a best-in-class Travel product for Chase customers. You will be responsible for quality assurance, including end-to-end UAT testing plans, post-production validation, and release.

Job Responsibilities:

• Collaborate and build strong relationships across the organization.
• Drive multiple work streams simultaneously.
• Possess strong organization and time management capabilities.
• Design and develop business use cases to support the end-to-end testing of Chase Travel.com and mobile.
• Understand and execute Agile Software Development processes, including writing and executing test scripts and data conditioning.
• Demonstrate strong attention to detail, skilled in raising and communicating issues to key stakeholders and seeing them through to closure.

Required Qualifications, Capabilities, and Skills:

• Minimum 5 years of total experience with at least 3 years in Quality Assurance.
• Bachelor’s Degree required.
• Experience with web and mobile (both Android and iOS) testing.
• Ability to manage multiple streams of work and deliver in a timely manner.
• Experience with tools such as Jira and Confluence.
• Ability to lead complex projects, collaborate with teams to complete E2E testing, and provide status, impediments, risks, and resolutions to stakeholders.
• Connect the dots, understand interdependencies, effectively identify roadblocks, and work to remove them.

Preferred Qualifications, Capabilities, and Skills:

• Experience with tools such as Quality Center and Qtest.
• Experience with functional testing automation tools and technologies (Selenium, Java, Cucumber).
• Experience with API test automation (Rest Assured, SoapUI, Postman).
• Banking domain experience.