Senior Product Associate -Card Pricing

Join our dynamic team  where you will have the opportunity to shape the customer experience and support strategic business initiatives. This role offers a unique chance to contribute to the management of disclosed credit card terms, working within the Product organization of Card Services, a key business within Chase’s Consumer & Community Banking group. This is a fantastic opportunity for career growth and skill development in a cross-functional environment.

As a  Senior  Product Associate in the Card Services product team, you will contribute to the management of disclosed credit card terms on a customer’s account. You will partner with cross-functional teams to build and refine pricing capabilities that influence the customer experience and support strategic business initiatives. 

Job responsibilities

• Lead and support initiatives by collecting user requirements and feedback from business partners and project leads in formal and informal settings. 
• Operate as a Subject Matter Expert on an area product owned system. 
• Own Epics and Stories to deliver features fulfilling the project goals, including writing and refining Epics and Stories in JIRA with Scrum team, and partnering with Agile lead on sequencing;
• Maintain and prioritize the product backlog along with Business Analysts and product leadership
• Identify potential project roadblocks, bottlenecks, and dependencies by understanding how the multiple project teams interact with one another

Required qualifications, capabilities, and skills

• Bachelor’s Degree required
• 3+ years of work experience or equivalent expertise in product management or a relevant domain area
• Agile Experience with tools such as Jira and understanding of Backlog Prioritization Techniques
• Demonstrated proficiency with Jira, Visio, SharePoint, Confluence and Microsoft Office (Word, Excel, PowerPoint, Pivot Tables)
• Effective communicator with excellent written and verbal communication skills. Capable of developing relationships positively, especially when working through challenging situations
• Must possess good understanding of SQL and should be able to write complex SQL queries for data analysis.
• Ability to manage, prioritize and deliver multiple tasks simultaneously

Preferred qualifications, capabilities, and skills

• Experience in product development or related experience, preferred
• Possess strong partnership and collaboration skills to drive cross-functional teams
• Ability to promote a strong control environment by adhering to risk/control, procedure and process expectations, while appropriately delivering what’s best for the customer
• Desire to learn new technologies AWS/Cloud, ML/AI, Alteryx, Tableau
• Background/Experience in product development or related experience, preferred