Senior Process Executive-Voice

Cognizant

4 - 6 years

Hyderabad

Posted: 29/11/2024

Job Description



Job Summary

We are seeking a dedicated Senior Process Executive - HC with 2 to 4 years of experience in Accounts Receivable and expertise in Provider Calling Accounts Receivables and Revenue Cycle Management. The candidate will work from our office during night shifts contributing to the efficiency and accuracy of our financial processes.


Responsibilities

  • Manage and oversee the accounts receivable process to ensure timely and accurate billing and collections.
  • Conduct provider calls to resolve outstanding issues and ensure smooth communication.
  • Monitor and analyze revenue cycle management to identify areas for improvement.
  • Ensure compliance with company policies and industry regulations in all financial transactions.
  • Collaborate with team members to streamline processes and enhance efficiency.
  • Provide regular reports on accounts receivable status and performance metrics.
  • Address and resolve any discrepancies or issues related to billing and collections.
  • Implement best practices in revenue cycle management to optimize financial outcomes.
  • Assist in the development and implementation of new policies and procedures.
  • Train and mentor junior staff on accounts receivable processes and best practices.
  • Participate in regular team meetings to discuss progress and address any challenges.
  • Utilize technical skills to manage and improve accounts receivable software and tools.
  • Maintain accurate and up-to-date records of all financial transactions.

  • Qualifications

  • Possess a strong understanding of accounts receivable processes and best practices.
  • Demonstrate expertise in provider calling and resolving billing issues.
  • Have experience in revenue cycle management and identifying areas for improvement.
  • Show proficiency in using accounts receivable software and tools.
  • Exhibit excellent communication and interpersonal skills.
  • Display strong analytical and problem-solving abilities.
  • Have a keen attention to detail and accuracy in financial transactions.
  • Be able to work effectively in a team-oriented environment.
  • Show a commitment to continuous learning and professional development.
  • Demonstrate the ability to train and mentor junior staff.
  • Possess strong organizational and time management skills.
  • Be adaptable to night shift work schedules.
  • Have a proactive approach to identifying and resolving issues.

  • Certifications Required

    Optional - Certified Revenue Cycle Specialist (CRCS) Certified Healthcare Financial Professional (CHFP)

    About Company

    Cognizant is a global leader in technology and consulting services, helping businesses transform their operations through digital solutions. Specializing in IT services, including software development, business process outsourcing, and consulting, Cognizant supports clients across industries such as healthcare, financial services, manufacturing, and retail. With a focus on innovation, Cognizant assists organizations in modernizing their technology, improving operational efficiency, and enhancing customer experiences. Headquartered in the U.S., it is consistently ranked among the most admired companies in the world and is a member of the NASDAQ-100.

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