Senior Process Executive-Voice

Cognizant

4 - 6 years

Hyderabad

Posted: 26/02/2025

Job Description



Job Summary

We are seeking a Senior Process Executive - HC with 2 to 4 years of experience in Accounts Receivable. The ideal candidate will have expertise in Provider Calling Accounts Receivables Revenue Cycle Management and Provider domains. This role requires working from the office during night shifts. The candidate will play a crucial role in ensuring the smooth functioning of our revenue cycle processes.


Responsibilities

  • Manage and oversee the entire accounts receivable process to ensure timely and accurate billing and collections.
  • Conduct provider calling to resolve any discrepancies and ensure smooth communication with healthcare providers.
  • Monitor and analyze revenue cycle management processes to identify areas for improvement and implement necessary changes.
  • Ensure compliance with all relevant regulations and guidelines in the healthcare industry.
  • Collaborate with other departments to streamline processes and improve overall efficiency.
  • Provide regular reports on accounts receivable status and performance metrics to senior management.
  • Assist in the development and implementation of new policies and procedures to enhance the revenue cycle process.
  • Train and mentor junior team members to ensure they are equipped with the necessary skills and knowledge.
  • Handle complex accounts and resolve any issues that may arise in a timely and efficient manner.
  • Utilize technical skills in accounts receivable to optimize the use of software and tools.
  • Maintain accurate and up-to-date records of all transactions and communications.
  • Participate in regular team meetings to discuss progress and address any challenges.
  • Contribute to the overall success of the company by ensuring the financial health and stability of the organization.

  • Qualifications

  • Possess strong technical skills in accounts receivable with a proven track record of success.
  • Have in-depth knowledge and experience in provider calling and revenue cycle management.
  • Demonstrate excellent communication and interpersonal skills to effectively interact with healthcare providers.
  • Show strong analytical and problem-solving abilities to identify and address issues in the revenue cycle process.
  • Exhibit attention to detail and accuracy in managing financial records and transactions.
  • Be proficient in using relevant software and tools for accounts receivable management.
  • Have the ability to work independently and as part of a team in a fast-paced environment.
  • Display a commitment to continuous learning and professional development.
  • Possess a strong understanding of healthcare industry regulations and guidelines.
  • Be able to work night shifts and adapt to a dynamic work environment.
  • Show a proactive approach to identifying and implementing process improvements.
  • Have experience in training and mentoring junior team members.
  • Demonstrate a strong commitment to achieving the companys financial goals and objectives.

  • Certifications Required

    Certified Revenue Cycle Specialist (CRCS) or equivalent certification in accounts receivable management.

    About Company

    Cognizant is a global leader in technology and consulting services, helping businesses transform their operations through digital solutions. Specializing in IT services, including software development, business process outsourcing, and consulting, Cognizant supports clients across industries such as healthcare, financial services, manufacturing, and retail. With a focus on innovation, Cognizant assists organizations in modernizing their technology, improving operational efficiency, and enhancing customer experiences. Headquartered in the U.S., it is consistently ranked among the most admired companies in the world and is a member of the NASDAQ-100.

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