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Senior Process Executive-Voice

Cognizant

4 - 6 years

Chennai

Posted: 29/11/2024

Job Description



Job Summary

We are seeking a Senior Process Executive-O2C with 2 to 4 years of experience to join our dynamic team. The ideal candidate will have expertise in MS Excel and MS Office along with a strong background in Accounts Receivable Order to Cash and Finance & Accounting. This hybrid role requires night shift availability and fluency in English.


Responsibilities

  • Manage the end-to-end Order to Cash (O2C) process to ensure timely and accurate invoicing and collections.
  • Oversee accounts receivable activities including monitoring outstanding balances and following up on overdue accounts.
  • Utilize MS Excel to analyze financial data generate reports and provide insights for decision-making.
  • Collaborate with internal teams to resolve billing discrepancies and ensure customer satisfaction.
  • Maintain accurate records of all transactions and update financial databases regularly.
  • Provide support in month-end and year-end closing activities to ensure financial accuracy.
  • Implement process improvements to enhance efficiency and reduce errors in the O2C cycle.
  • Ensure compliance with company policies and regulatory requirements in all financial transactions.
  • Assist in the preparation of financial statements and reports for management review.
  • Conduct regular audits of financial data to identify and rectify discrepancies.
  • Communicate effectively with customers to address payment issues and negotiate payment plans.
  • Support the finance team in various accounting tasks as needed.
  • Participate in training sessions to stay updated on industry best practices and software tools.

    • Qualifications

  • Possess strong proficiency in MS Excel and MS Office applications.
  • Demonstrate expertise in Accounts Receivable Order to Cash and Finance & Accounting processes.
  • Have excellent analytical skills to interpret financial data and generate actionable insights.
  • Exhibit strong communication skills in English both written and spoken.
  • Show attention to detail and accuracy in financial record-keeping.
  • Display the ability to work independently and as part of a team in a hybrid work model.
  • Have a proactive approach to identifying and solving problems in the O2C process.

    • Certifications Required

    Certified Accounts Receivable Professional (CARP) Microsoft Office Specialist (MOS)

    About Company

    Cognizant is a global leader in technology and consulting services, helping businesses transform their operations through digital solutions. Specializing in IT services, including software development, business process outsourcing, and consulting, Cognizant supports clients across industries such as healthcare, financial services, manufacturing, and retail. With a focus on innovation, Cognizant assists organizations in modernizing their technology, improving operational efficiency, and enhancing customer experiences. Headquartered in the U.S., it is consistently ranked among the most admired companies in the world and is a member of the NASDAQ-100.

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