Job Summary
We are seeking a dedicated Senior Process Executive - P&C with 1 to 3 years of experience to join our team. The ideal candidate will have expertise in MS Office and a background in Property & Casualty Insurance particularly in Auto Claims. This hybrid role requires night shifts offering a dynamic work environment to enhance your skills and contribute to our companys success.
Responsibilities
Manage and process insurance claims efficiently to ensure timely resolution and customer satisfaction.Utilize MS Office tools to maintain accurate records and generate reports for management review.Collaborate with team members to streamline processes and improve operational efficiency.Analyze claim data to identify trends and recommend improvements in claim handling procedures.Communicate effectively with clients and stakeholders to provide updates and resolve any issues.Ensure compliance with industry regulations and company policies in all claim processing activities.Participate in training sessions to stay updated on the latest industry practices and technologies.Support the team in achieving departmental goals and objectives through proactive contribution.Provide insights and feedback to enhance the overall customer experience and service delivery.Assist in the development and implementation of process improvement initiatives.Monitor and report on key performance indicators to track progress and identify areas for improvement.Engage in continuous learning to expand knowledge of Property & Casualty Insurance and related domains.Adapt to the hybrid work model balancing remote and in-office responsibilities effectively.
Qualifications
Demonstrate proficiency in MS Office applications including Excel Word and PowerPoint.Possess a strong understanding of Property & Casualty Insurance with a focus on Auto Claims.Exhibit excellent communication and interpersonal skills for effective client interactions.Show attention to detail and accuracy in handling complex claim data and documentation.Display problem-solving abilities to address challenges and improve processes.Have a willingness to work night shifts and adapt to a dynamic work environment.Experience in a hybrid work model is a plus showcasing flexibility and adaptability.
Certifications Required
Certification in Property & Casualty Insurance or related field preferred.
