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Senior Process Executive-Payments

Cognizant

3 - 5 years

Hyderabad

Posted: 29/11/2024

Job Description



Job Summary

As a Senior Process Executive in the B&L domain you will be responsible for managing and optimizing business processes to enhance operational efficiency. You will leverage your expertise in MS Excel to analyze data and generate insights. This hybrid role requires a minimum of 2 years and a maximum of 3 years of experience with a focus on Consumer Lending Cards & Payments being a plus. The position operates on a day shift with no travel required.


Responsibilities

  • Manage and optimize business processes to improve operational efficiency and effectiveness.
  • Utilize MS Excel to analyze data generate reports and provide actionable insights.
  • Collaborate with cross-functional teams to identify process improvement opportunities.
  • Develop and implement process documentation and standard operating procedures.
  • Monitor and evaluate process performance using key performance indicators.
  • Provide training and support to team members on process-related tasks and tools.
  • Ensure compliance with company policies and industry regulations.
  • Assist in the development and execution of process improvement initiatives.
  • Conduct root cause analysis to identify and resolve process-related issues.
  • Communicate process changes and updates to relevant stakeholders.
  • Participate in process audits and assessments to ensure continuous improvement.
  • Support the implementation of new technologies and tools to enhance process efficiency.
  • Maintain accurate and up-to-date process documentation.

    • Qualifications

  • Possess a minimum of 2 years and a maximum of 3 years of experience in a similar role.
  • Demonstrate proficiency in MS Excel for data analysis and reporting.
  • Experience in Consumer Lending Cards & Payments is a plus.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration abilities.
  • Ability to work independently and as part of a team.
  • Detail-oriented with strong organizational skills.

    • About Company

    Cognizant is a global leader in technology and consulting services, helping businesses transform their operations through digital solutions. Specializing in IT services, including software development, business process outsourcing, and consulting, Cognizant supports clients across industries such as healthcare, financial services, manufacturing, and retail. With a focus on innovation, Cognizant assists organizations in modernizing their technology, improving operational efficiency, and enhancing customer experiences. Headquartered in the U.S., it is consistently ranked among the most admired companies in the world and is a member of the NASDAQ-100.

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