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Senior Process Executive-Data

Cognizant

4 - 6 years

Hyderabad, Noida

Posted: 26/02/2025

Job Description



Job Summary

We are seeking a Senior Process Executive with 2 to 4 years of experience to join our team in the Property and Casualty Insurance domain. The ideal candidate will have strong technical skills in MS Office and preferably experience in Auto Claims. This hybrid role requires working night shifts and does not involve travel.


Responsibilities

  • Manage and process insurance claims efficiently to ensure timely resolution
  • Analyze and verify claim documents for accuracy and completeness
  • Coordinate with clients and stakeholders to gather necessary information for claims processing
  • Utilize MS Office tools to maintain and update claim records accurately
  • Provide exceptional customer service by addressing client inquiries and concerns promptly
  • Collaborate with team members to improve process efficiency and effectiveness
  • Ensure compliance with company policies and industry regulations in all claim handling activities
  • Identify and report any discrepancies or fraudulent activities in claims processing
  • Assist in the preparation of reports and documentation for internal and external audits
  • Participate in training sessions to stay updated with the latest industry trends and best practices
  • Support the team in achieving performance targets and meeting service level agreements
  • Contribute to process improvement initiatives to enhance overall operational efficiency
  • Maintain confidentiality and security of sensitive client information.

    • Qualifications

  • Possess strong technical skills in MS Office including Excel Word and PowerPoint
  • Have experience in Property and Casualty Insurance with a focus on Auto Claims being a plus
  • Demonstrate excellent analytical and problem-solving abilities
  • Exhibit strong communication and interpersonal skills
  • Show attention to detail and accuracy in all tasks
  • Be able to work effectively in a hybrid work model and night shifts

    • Certifications Required

    Certified Insurance Service Representative (CISR) or equivalent certification preferred.

    About Company

    Cognizant is a global leader in technology and consulting services, helping businesses transform their operations through digital solutions. Specializing in IT services, including software development, business process outsourcing, and consulting, Cognizant supports clients across industries such as healthcare, financial services, manufacturing, and retail. With a focus on innovation, Cognizant assists organizations in modernizing their technology, improving operational efficiency, and enhancing customer experiences. Headquartered in the U.S., it is consistently ranked among the most admired companies in the world and is a member of the NASDAQ-100.

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