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Senior Process Executive - P&C

Cognizant

3 - 5 years

Noida

Posted: 3/30/2025

Job Description



Job Summary

We are seeking a dedicated Senior Process Executive - P&C with 1 to 3 years of experience to join our team. The ideal candidate will have strong technical skills in MS Office and preferably domain experience in Auto - Claims and Property & Casualty Insurance. This is a work-from-home position with night shifts and no travel required.


Responsibilities

  • Handle end-to-end processing of claims in the Property & Casualty Insurance domain
  • Ensure accurate and timely processing of claims to meet client expectations
  • Utilize MS Office tools to manage and document claim processes efficiently
  • Collaborate with team members to resolve complex claim issues
  • Provide exceptional customer service by addressing client inquiries and concerns
  • Maintain up-to-date knowledge of industry regulations and compliance requirements
  • Generate and analyze reports to identify trends and areas for improvement
  • Assist in the development and implementation of process improvements
  • Conduct regular audits to ensure adherence to company policies and procedures
  • Train and mentor junior team members on best practices and procedures
  • Communicate effectively with internal and external stakeholders
  • Participate in team meetings and contribute to the achievement of team goals
  • Support the team in achieving overall business objectives and targets

    • Qualifications

  • Possess strong technical skills in MS Office including Excel Word and PowerPoint
  • Have experience in Auto
  • Claims and Property & Casualty Insurance is a plus
  • Demonstrate excellent analytical and problem-solving abilities
  • Exhibit strong attention to detail and accuracy in work
  • Show proficiency in managing multiple tasks and meeting deadlines
  • Display effective communication and interpersonal skills
  • Have the ability to work independently and as part of a team
  • Be adaptable to working night shifts and in a remote work environment
  • Maintain a high level of professionalism and confidentiality
  • Demonstrate a commitment to continuous learning and improvement
  • Possess a customer-centric approach and a positive attitude
  • Show willingness to take on additional responsibilities as needed
  • Have a proactive approach to identifying and addressing issues.

    • Certifications Required

    Certified Insurance Service Representative (CISR) or equivalent certification preferred.

    About Company

    Cognizant is a global leader in technology and consulting services, helping businesses transform their operations through digital solutions. Specializing in IT services, including software development, business process outsourcing, and consulting, Cognizant supports clients across industries such as healthcare, financial services, manufacturing, and retail. With a focus on innovation, Cognizant assists organizations in modernizing their technology, improving operational efficiency, and enhancing customer experiences. Headquartered in the U.S., it is consistently ranked among the most admired companies in the world and is a member of the NASDAQ-100.

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