Senior Principal TAM, Oracle SaaS
Oracle
5 - 10 years
Bengaluru, Gurugram, Hyderabad, Mumbai, Noida
Posted: 24/05/2025
Job Description
SCOPE:
- Manage service delivery activities for customer’s diversified set of Oracle SaaS Products deployed on Cloud
- Represent as a single point of contact between customer & Oracle.
- Manage the service delivery through virtual team of resources.
- Establish priorities & Service growth plans for customers aligned to Oracle’s Cloud Strategy.
- Work on improvement initiatives as required
ACCOUNTABILITIES
- Review existing services & contracts and understand the scope thoroughly.
- Generate & manage service delivery plan, key deliverables, marshal resources as required, RACI, risks, issues and dependencies according to ACS standards.
- Deliver regular business and operational reviews to key business stakeholders.
- Implement Service Improvement policy and processes.
- Manage and co-ordinate changes in customer environments per customer strategy.
• • Provide leadership, motivation and direction
Career Level - IC5
About Company
Oracle Corporation is a global technology company best known for its enterprise software products and cloud solutions. It specializes in database management systems, cloud infrastructure, enterprise resource planning (ERP), customer relationship management (CRM), and supply chain management software. Oracle helps organizations of all sizes manage, store, and analyze data efficiently, offering both on-premise and cloud-based solutions.
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