Senior Principal Consultant-Sales force Marketing Cloud Architect

Genpact

5 - 10 years

Bengaluru

Posted: 21/05/2025

Job Description

Responsibilities


Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
Translate business requirements into well-architected solutions that best leverage the Salesforce platform
Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states
Provide oversight and governance of Salesforce projects
Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed
Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
Maintain a target billable utilization aligned to the role
Ability to understand a project and deep dive to debug issues
From time-to-time, the TA may be expected to partake in other pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept (POC) development with prospects
Liaise with Salesforce product teams to support client implementations

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

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