Senior Principal Consultant – Product Owner
Genpact
5 - 10 years
nan
Posted: 3/5/2025
Job Description
Responsibilities
Communicate effectively - both verbally and written - with technology and business partners to include strong discussion, debate and listening skills and the ability to look beyond obvious answers to understand impacts.
Creatively design workshops and user sessions by identifying suitable participants, being clear about outcomes and approach (interviews, online whiteboarding, surveys, card sorting, etc.)
Ability to empathically understand and articulate user needs
Analyze data gathered through user/stakeholder interactions and apply design thinking to draw out goals/business needs/problem statement/opportunity to be addressed, workflows/user journeys, personas and high level solution outline
Work collaboratively with product and development team to draw out solution intent with capability roadmap and milestones. Facilitate architecture runway with development leads, influence technical design to ensure it aligns with business objectives
Clearly understand and articulate dependencies that will influence sequencing of development
Run Program Increments and facilitate quarterly planning across teams. Collaborate closely with project managers and development teams on execution.
Work collaboratively with business and operations stakeholders to draw out target operating model as systems evolve
Effectively manage stakeholder relationships through polished communication and follow-through
Effective written communication through solution inception, vision and intent documents
Lead and influence cross-functional teams.
Provide consultation and ensure continuity with product and development teams on solution.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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