Senior Principal Consultant - MS Dynamics 365 SCM F&O Functional
Genpact
5 - 10 years
Bengaluru
Posted: 28/08/2025
Job Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Senior Principal Consultant - MS Dynamics 365 SCM Functional
In this role you will be responsible for the configuration, customization, and maintenance of our Microsoft Dynamics 365 SCM system. This role plays a vital part in ensuring our SCM system effectively supports our customer relationship management and business processes.
Responsibilities
Microsoft Dynamics 365 Configuration: Configure and customize Microsoft Dynamics 365 to meet specific business needs, including the creation of entities, forms, workflows, and dashboards.
System Integration: Integrate Microsoft Dynamics 365 with other business systems and applications, ensuring seamless data flow and a unified customer view.
User Training and Support: Provide training to end-users and support for Microsoft Dynamics 365 functionality to ensure effective system utilization.
Customization and Development: Develop custom plugins, workflows, and custom code (JavaScript, .NET) to extend and enhance SCMfunctionality.
Data Management: Manage data within the SCM system, including data imports, exports, and data quality assurance.
Reports and Analytics: Design and generate reports and analytics using SCM data, creating dashboards and visualizations.
Security and Access Control: Administer security roles, profiles, and access controls to protect sensitive customer data.
Troubleshooting and Issue Resolution: Diagnose and resolve technical issues and discrepancies within Microsoft Dynamics 365.
Documentation: Create and maintain documentation related to system configuration, customizations, and processes."
Qualifications we seek in you!
Minimum Qualifications / Skills
Proficient in MSCRM Dynamics with in-depth knowledge on Plugins, Workflows, JavaScripts, CRM Portals, Web APIs Azure Knowledge Good to have Power Apps Skill set
Proficient on the latest OOB features available in Dynamics CRM
Preferred Qualifications/ Skills
Experience in MSD 365 SCM modules
Strong written and oral communication skills
Good Knowledge on Supply Chain Modules - Procurement, Warehousing, Inventory Management, Master Planning, and sales distribution modules.
Ability to understand, communicate, interpret the client business processes and requirements.
Manage Design, Documentation, Configurations, and work on enhancements.
Self-driven and self-motivated, ability to self-direct progress in tasks and achieving KPIs
Knowledge on SQL
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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