Senior Principal Consultant Business Analyst HR Apps
Genpact
5 - 10 years
nan
Posted: 4/15/2025
Job Description
Responsibilities
Administer regular production system support, including researching, diagnosing and resolving data integrity issues, system bugs, etc.
Open and track support tickets as needed and follow through with open issues reported from all business owners
Follow up on production process failures, ensuring timely coordination of resolution and communication.
Evaluate current HR processes, technology and user requirements to develop technology solutions in support of business priorities.
Conducts analysis, identifies root causes and provides recommendations that influence business solutions.
Support Sarbanes Oxley (SOX) compliance audit requests.
Troubleshoot and remotely support time clock installations.
Use standard techniques to elicit and document business requirements, effectively identify process inefficiencies and make suggestions for modifications
Elicit business requirements from business partners on smaller initiatives, leading the project through development, system integration testing and user acceptance testing.
Conduct system integration testing utilizing quality assurance best practices and documentation.
Consistently demonstrate analytical thinking both through verbal and non-verbal communications that is consumable by peers and management.
Ability to handle multiple assignments efficiently and provide suggested priorities to manager.
Open to learning additional technologies and integration practices.
Actively participate and take personal ownership in career through self-assessments, mid-year and annual reviews, goal setting and performance management.
Adapts to growth and change, is open to and generates new ideas. Handles pressure well, adjusts plans to meet the changing needs of a rapidly growing organization while simultaneously looking for foundational improvements.
Other duties as assigned.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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