Senior Principal Consultant - Business Analyst - Service Now

Responsibilities

•    Elicit and clearly document business and system requirements and create requirement artefacts. Develop User stories, functional specifications, system design specification for client engagements by understanding the customer requirements.
•    Understand and negotiate needs and expectations of stakeholders. 
•    Requirement Walkthrough to the team after the client approvals and ensuring all the clarity is attained throughout the project.  
•    Coordinating and communicating with the client and the internal project team developers, PM, QAs etc on the business requirements.
•    Manage customer relationships and expectations by developing a communication process to keep others up to date on project results. 
•    Create and maintain issue logs, meeting minutes, project summaries, meeting schedules. 
•    Support customers during UAT. 
•    Perform functional testing to ensure requirements are being met.

Preferred Qualifications