Senior Principal Consultant – Service Now Tech Lead
Genpact
5 - 10 years
Gurugram
Posted: 13/03/2025
Job Description
Responsibilities
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You are the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed.
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Mentor and lead a team of developers.
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Participate in requirement discovery with clients, design and develop solutions for the ServiceNow platform, ranging from current feature enhancements and bug fixes to full application suite deployment.
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Carry out agile sprint-defined development tasks to support release cycles, including execution of development, unit testing, functional testing, and overall peer review of team member work.
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Reviews design and code per sprint to ensure quality.
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Creation and customization of complex workflows and custom workflow activities.
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Coordinate with Client, Architects, Business Analysts, and developers to translate business requirements to technical requirements and development tasks.
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Contribute and review user stories.
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Build and maintain technical documentation.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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