Responsibilities

Conduct and drive requirements gathering and design sessions with multiple customer stakeholders, keeping the customer focused on the end goal

Conduct as-is and To-Be design sessions

Own the Business process design and solution for a set of projects

Conduct Demo sessions for client stakeholders

Develop a clear knowledge about the customers current process and deliver the documented To-be solution documents and future processes

Identify solution gaps and develop appropriate gap closure options

Present and discuss the current processes, future state processes and solution options, recommendations, and implications/risks

Directly interact with executives and stakeholders on the customers side to agree on the proposed design and achieve customer buy-in

Establish and maintain strong relationships with product team, engineering teams and client SMEs

Able to effectively use the established frameworks in requirement gathering, design documentation and sign off