Senior Principal Consultant, SFDC-FSL Scrum Master
Genpact
5 - 10 years
Noida
Posted: 3/5/2025
Job Description
Responsibilities
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Facilitate Scrum events, including daily stand-ups, sprint planning, backlog grooming, and sprint retrospectives, ensuring efficient and effective collaboration among team members.
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Collaborate with product owners, business stakeholders, and technical teams to define project goals, requirements, and priorities, while keeping a strong focus on delivering value to our customers and the institution.
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Identify and address any impediments or roadblocks that hinder the team's progress, working closely with stakeholders to remove barriers and ensure a smooth development process.
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Foster a culture of continuous improvement by facilitating retrospectives, capturing feedback, and implementing actionable changes to enhance team performance and product quality.
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Utilize your strong communication skills to ensure clear and transparent communication within the team and with stakeholders at all levels of the organization.
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Monitor and report on project progress, identifying potential risks early and proactively implementing mitigation strategies.
Qualifications we seek in you!
Minimum Qualifications/ Skills
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Graduation from any stream, must have sound knowledge of Agile.
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Salesforce Knowledge: Deep understanding of Salesforce platforms, including FSL, Service Cloud, and Sales Cloud
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Candidate must be hands on in leading daily scrum calls, review calls, sprint planning etc.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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