Senior Principal Consultant, SFDC Business Analyst
Genpact
5 - 10 years
Noida
Posted: 3/24/2025
Job Description
Responsibilities
Analyzing and capturing requirements, documenting and relaying those to the Technology team members.
Modelling business processes and identifying opportunities for process improvements.
Identifying issues, risks and benefits from the existing (as-is) and proposed (to-be) solutions and outlining their impact on business.
Writing concepts, functional design, user stories and acceptance criterias, use cases and business process design/requirement documents.
Being involved in implementation, training, and testing of the solutions
Supporting business transition and helping to establish change.
Building relationships with customers at ground level and mid management level, to help manage the account, with support from the Program/Implementation Manager/Lead.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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