Senior Partner Development Centre Specialist

Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud.

We’re transforming the software industry.  We’re Flexera.  With more than 50,000 customers across the world, we’re achieving that goal. But we know we can’t do any of that without our team.  Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans?  Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com

Role Overview

The Partner Desk Administrator plays a critical role in enabling the success of field Partner Managers by providing high-quality administrative, operational, and coordination support. This role ensures smooth execution of partner programs, reporting, communications, and enablement activities across the partner lifecycle. The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced, matrixed environment.

Key Responsibilities

Administrative & Operational Support

•         Manage partner records, contracts, and onboarding documentation in CRM and partner portals

•         Coordinate scheduling for partner meetings, QBRs, enablement sessions, and internal alignment calls

•         Track and follow up on action items from partner engagements and internal reviews

•         Support MDF request processing, tracking, and reconciliation

•         Maintain up-to-date partner contact lists, org charts, and account assignments

Reporting & Data Management

•         Prepare weekly/monthly dashboards on partner pipeline, performance, and engagement metrics

•         Monitor partner program compliance and escalate gaps to field managers

•         Support partner segmentation and tiering analysis

Communication & Enablement

•         Coordinate distribution of newsletters, program updates, and campaign materials to partners

•         Assist in organizing partner webinars, training sessions, and virtual events

•         Support partner feedback collection and survey administration

Cross-Functional Collaboration

•         Act as a point of contact for partner inquiries and route them to appropriate stakeholders

•         Help drive consistency in partner experience across geographies and segments

Qualifications

•         2+ years of experience in sales operations, partner support, or administrative coordination

•         Strong proficiency in Microsoft Office Suite, CRM systems (e.g., Salesforce), and collaboration tools

•         Excellent organizational skills and attention to detail

•         Strong written and verbal communication skills in English

•         Ability to manage multiple priorities and meet deadlines

Preferred Attributes

•         Experience in a SaaS or channel-driven organization

•         Familiarity with partner programs, MDF processes, and enablement workflows

•         Proactive mindset with a bias for action and continuous improvement

•         Comfortable working across time zones and cultures