Senior Operations Associate

This APJ-based role is focused on supporting the multitude of existing enablement programs for our internal and channel selling programs. With a drive for analysis, the successful candidate will have a passion for using data to inform decisions. Utilising strong skills in reporting and metrics, they will be responsible for guiding the creation and utilisation of content. The successful candidate will be involved in identifying, planning and shaping end-user enablement materials and activities. Working closely with the cross-functional APJ teams in the sales, technical and marketing and teams it requires a candidate who is curious about data, ROI and the measurement of program success. As part of the APJ sales acceleration team this role reports to the APJ Sales Acceleration Senior Director and would be office-based 3 days a week (Tue-Thur), as well as including international travel to regions including India, Korea, Australia and Southeast Asia as needed.

Responsibilities:

• Be involved in the creation/delivery/ execution and reporting of sales-based programs such as (but not limited to) webinars, partner competency programs, sales training microlearning.
• Measure the efficacy / ROI of enablement programs. Provide detailed analysis of what works and why and use these findings to guide further programs
• Create and maintain accurate data required for event attendance such as launchpad and sales training
• experience in providing detailed reporting on progress with tools such a Tableau, Excel, Monday.com and others
• Actively manage the onboarding process
• Experience in working with procurement departments for logistics on hotel based events.
• Evaluate existing programs to ensure their quality and effectiveness
• Communicate weekly with stakeholders from enablement team and marketing & sales stakeholders.
• Be the APJ leader in maintaining content repositories on platforms such as Cornerstone.

Qualifications:

• Familiarity with sales methodologies and their adaptation into a sales environment.
• Awareness of or experience with Salesforce.com or similar CRM preferred.
• Awareness of or experience with collaboration tools like MS Teams, WebEx, etc.
• Facilitation & coaching experience.
• Creation/maintenance of Monday.com boards
• Advanced Excel skills
• Advanced Tableau / DataBricks skills
• Familiarity with basic AI concepts such as LLM, token weighting, etc.
• Experience in DISC
• Solid ROI research credentials
• Proven Veeam portfolio knowledge.
• Demonstrated experience in either a partner or partner ecosystem training role
• Excellent communication and interpersonal skills.
• Proven record of driving programs and projects independently with success.
• Exceptional organization skills with the ability to manage multiple projects simultaneously.
• Ability to adapt in a fast-paced work environment; must be a high-energy, motivated self-starter.
• Able to travel as needed (up to 30%) international travel.

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