Senior NOC Analyst

Knowledge, Skills & Experience Required

3+ years' experience in a Network Operations Center or technical support role.

Strong catch-and-dispatch coordination experience.

Strong call-handling skills for both internal and external stakeholders.

Understanding of IP networking concepts and protocols (BGP, OSPF, MPLS, VLANs, TCP/IP).

Experience with network monitoring and ticketing systems.

Working knowledge of Linux-based systems and traditional networking environments.

Basic understanding of network automation concepts and tools such as Ansible and Python.

Strong analytical and problem-solving skills with the ability to troubleshoot complex issues.

Ability to work in a fast-paced environment with shifting priorities.

Excellent communication, documentation, and collaboration skills.

Familiarity with YANG models, automated configurations, or infrastructure-as-code concepts is a plus.