Senior Network Lead
Ishan Technologies
5 - 10 years
Ahmedabad
Posted: 02/03/2026
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Job Description
Role Overview
The Sr. Network Lead will be responsible for end-to-end Network Operations, Installation & Fault Repair (I&FR), Preventive Maintenance, Uptime Management, and Regional Team Leadership, ensuring high service quality and customer satisfaction.
Key Responsibilities:
Network Operations & Management
- Oversee 24x7 Network Operations ensuring maximum uptime
- Network planning, deployment & performance monitoring
- Preventive maintenance of UBR & Fiber Network infrastructure
- Ensure network hygiene and infra health checks (towers/poles)
- Disaster management readiness
Installation & Fault Repair (I&FR)
- Ensure installations within defined TAT
- First-Time-Right complaint resolution
- Reduce Gross Fault Ratio (GFR) & repeat complaints
- Conduct RCA for major outages and implement corrective actions
- Coordination with backhaul providers where required
Team & Process Management
- Lead and manage regional operations teams
- Ensure SOP compliance, audits & reporting
- Inventory & spares management with timely system updates
- Drive cross-functional coordination
Education: BE EC (Electronics & Communication)
Total Experience: 15+ years (Telecom/ISP/Network Operations)
Strong knowledge of:
- UBR (Universal Broadband Router)
- Fiber Connectivity (FTTH/Backhaul/Last Mile)
- PMP certification will be an added advantage
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