Senior Merchant Onboarding QA Engineer | 7+ years | Bangalore

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Senior Merchant Onboarding QA Engineer (7+ Years Experience)

Location: Bangalore

Experience: 7+ Years

Notice Period: Immediate30 Days Preferred

We are seeking a Senior Merchant Onboarding QA Engineer (7+ years experience) to lead and execute quality assurance efforts across the merchant onboarding lifecycle. The ideal candidate will bring deep expertise in testing onboarding workflows, API integrations, KYC/KYB validation, payment ecosystem processes, and crossplatform verification.

Functional and Integration Testing

• Lead and execute testing for endtoend Merchant Onboarding workflows, including registration, document submission, compliance checks, and activation.
• Validate KYC/KYB steps, including business identity validation, banking information, GST/PAN verification, and risk checks.
• Perform API testing for onboarding microservices and backend integration layers.
• Verify merchant lifecycle transitions such as Draft Pending Verified Activated Rejected Suspended.

Payment and Platform Integrations

• Test integrations with payment gateways, risk engines, CRM systems, dashboards, and onboarding platforms.
• Validate OTP processes, notifications, verification triggers, and workflow orchestration.
• Test communication with thirdparty verification APIs (identity, document, and bank validations).

UI/UX and Mobile Testing

• Validate mobile and web onboarding modules for functional accuracy, usability, and responsive design.
• Test APK builds for onboarding journeys on multiple devices and OS versions.

Documentation and Reporting

• Prepare detailed test plans, test cases, and requirement traceability for onboarding features.
• Log defects with clarity, steps, and data evidence, followed by effective defect triage and retesting.
• Provide structured test execution summaries and signoff reports.

Automation and Process Improvement

• Develop automation scripts for repeat onboarding flows (if applicable).
• Identify gaps in onboarding processes, propose improvements, and strengthen test coverage.
• Mentor junior QA team members on onboarding systems and quality best practices.

Required Skills and Qualifications

• Minimum 7 years of experience in QA (Manual/Automation) within payments, fintech, or onboarding domains.
• Deep understanding of merchant onboarding, KYC/KYB, and compliance workflows.
• Strong hands-on experience with API testing (Postman, Swagger, or similar tools).
• Proficiency with SQL for backend data validation and audit trail checks.
• Experience testing web/mobile onboarding flows, document upload processes, and verification modules.
• Familiarity with fraud/risk checks, onboarding state management, and merchant profiling.
• Strong communication, analytical thinking, and problem-solving skills.
• Experience working in Agile/Scrum environments.

How you will grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help build excellent skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Centre.

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