Senior Manager-Implementation Manager, SFDC-Agentic AI
Genpact
5 - 10 years
Bengaluru
Posted: 08/07/2025
Job Description
Responsibilities
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Lead implementation projects and be completely accountable for all aspects.
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Develop and review the project plan, milestones, and delivery.
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Lead solution discussion for Solution architect
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Interact with project stakeholders and manage expectations
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Preparation of Functional requirement document and closure with all stakeholders
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Ensure application documentation is as per standard
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Suggest improvements in system development
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Guide technical leads and developers
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Team handling and issue resolution
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Identifying issues, risks and benefits from the existing (as-is) and proposed (to-be) solutions and outlining their impact on business.
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Being involved in implementation, training and testing of the solutions
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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