Senior Manager – Senior Quality Assurance Engineer (Manual/Automated Testing)
Genpact
5 - 10 years
Bengaluru
Posted: 3/5/2025
Job Description
Responsibilities
Research directions for future technologies and product architecture. Test Strategy and Execution
o Develop, implement, and own detailed, comprehensive, and well-structured test strategies, plans, and cases for complex systems.
o Lead the design and development of automated test frameworks for web and backend systems.
o Perform advanced manual testing when automation is not feasible, ensuring end-to-end system quality.
Issue Investigation and Resolution
o Identify, document, and manage the resolution of software defects, providing actionable insights to improve product quality.
o Work closely with development teams to resolve issues and validate fixes.
Agile Collaboration
o Take an active role in design meetings, sprint planning, and Agile rituals, providing quality input at every stage.
o Partner with product owners, delivery teams, and support functions to align QA efforts with business goals.
Mentorship and Leadership
o Mentor and guide junior QA team members, fostering a culture of continuous learning and quality ownership.
o Drive the adoption of best practices for QA across the team and organization.
Reporting and Continuous Improvement
o Generate comprehensive reports on testing coverage, performance, and defect trends.
o Continuously evaluate and improve QA processes, tools, and practices to align with industry standards.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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