Senior Manager – Lean Digital Transformation
Genpact
5 - 10 years
Gurugram
Posted: 31/05/2025
Job Description
Responsibilities
Main responsibilities will include:
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Support the aligned teams in their Lean Journey for continuous improvement and operationalize the Lean Approach
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Identify process improvement opportunities by conducting VSM, Gemba and floor walks
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Conduct Lean Action Workouts, Kaizen events together with Operations and Customers
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Create roadmaps for transformation and Lean Initiatives and work closely with Business Leaders for realization of the same
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Leading and delivering Lean Digital projects that improve end-to-end processes and driving significant business impact for customers
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Working closely with Operations and Functional Teams to identify process defects, conduct root cause analysis and implement process improvements & digital solutions across the business or organization
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Conducting Quality Awareness and Lean Trainings within the organization
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Partner with Operations Leaders to drive Lean Agenda for the organisation
Qualifications we seek in you! Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.About Company
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