Senior Manager– WFM (Work Force Management)
Genpact
5 - 10 years
Noida
Posted: 03/08/2025
Job Description
Preferred Qualifications
Advanced user of MS Excel and working experience in other Windows based programs (Word, PowerPoint, etc.). Working knowledge of MS Project preferred.
Ability to organize/analyze data in a structured manner using the information to build automated tools to access the data on a periodic basis.
Relevant experience with WFM software (Verint /Blue Pumpkin, IEX, eWFM, etc.) preferred.
Drive for Results: must possess the ability to work under pressure, meet deadlines and be accountable for performance.
Time Management: must be able to multi-task, be detail oriented and demonstrate strong organizational skills.
Why join Genpact?
Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.
About Company
Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.
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